Payment and Shipping
Payment Options
Fabulicious Art accepts most major Credit and Debit cards including, Mastercard, Visa, and Discover. We use the payment platform, Stripe, for secure payments. Apple pay and Pay Pal are also accepted.
For custom orders, Pay Pal payment via email may be required if the transaction cannot be completed on the Fabuliciousart.com website. This is the securest way to perform a transaction outside of the secure website.
Customizable and wholesale Order Payments
For large orders or orders with heavily customized products, a 50% deposit may be required before the order is complete. This is done to ensure that the order is not canceled before it is shipped. If one wishes to order cancel an order it must be done before the order production confirmation email is sent out. Once it is sent out and the customer confirms the order, it can not be canceled and the rest of the payment will be accepted before the order is shipped out. Once the order is shipped out you will receive your tracking number.
Payment Via Email
For custom orders or special wholesale orders, payment via email using PayPal may be necessary, if a separate listing can not be created for such special order. In this case, please follow the following instructions to make secure payments via PayPal.
To send payment:
PayPal will send Fabulicious Art an automatic email to let me know that payment has been sent out. After we have received the email, we will confirm your order with you via email and then start working on fulfilling it. Once your order has been made, it will be sent out. Fulfillment and delivery times will vary based on the order and quantities ordered.
Shipping Options
Fabulicious Art offers multiple shipping options in order to provide customers with the lowest shipping costs possible. Most of our packages are shipped via the United States Postal Service (USPS), which ships to the United States of America, its territories, as well as internationally. Packages are shipped via USPS First class, Priority Mail, Priority Mail Express, First Class International, Priority Mail International, and Priority Mail Express International and occasionally others.
Possible Shipping Refunds
Shipping Calculations are based on the total weight of the product plus the packaging. In the case of smaller items that may be lighter than the packaging, if multiple are ordered and/or the shipping cost is automatically overestimated, you may receive a partial refund on your order. You will receive an email explaining this if it does happen.
Estimated Delivery Times
Fabulicious Art ships two different types of items, handmade items and made to order items
Most handmade items are made in advance before store listings go public. This allows items to be shipped off within 1-2 business days. Most of the delivery services used from USPS deliver within 1-3 business days.
Made-to-order items on the other hand may take longer to fulfill, as these items are made once an order is received. It takes between 2-7 business days to fulfill most orders. However, times may be longer depending on the product(s) and variation(s) ordered. Shipping usually takes 1-7 business days.
*Disclaimer
Shipping times will vary depending on fulfillment times and delivery delays. While an estimated time frame for orders is provided at checkout, shipping delays are subject to occur. These delays may be due to issues with customs, failed delivery attempts, weather conditions, holidays, and more. Please wait a few days after the estimated delivery time to allow your package(s) to arrive, especially if ordering from outside the USA and its territories.
Missing Package? Frozen Tracking Number
If your order has not arrived, or the tracking for your package has not been updated for more than 5 business days, it may be possible that your package has been lost, or that the label has been damaged or gone missing. Please try contacting USPS, they may be able to locate your package, or give you updates. If you still have issues with your package being delivered, please read the section on lost packages and contact: Orders@fabuliciousart.com
Lost Packages
If more than 5 business days have gone by and your tracking number has not been updated, please contact USPS. It is possible that your package(s) may have been lost or are stuck in a facility. They may be able to locate your package, get it unstuck, and to your location. If no information is able to be provided, you may be able to get a new package sent out. You may be required to provide proof of conversation with the third-party delivery service used before a new package is sent out. If the package is gone for good, Fabuliciousart.com will send a new one to you. However, you, the customer must pay for the shipping, regardless of whether or not you paid for it the first time.
If you have any additional general questions, please contact: contact@fabuliciousart.com
For specific questions regarding your order(s), please contact:
orders@fabulicious.com
Last Updated: 01/16/2022
